BRAZILIAN PASSENGERS PROTECTION: RESOLUTION ANAC 141/2010 PASSENGER’S RIGHTS IN CASE THE CONTRACTED SERVICE CHANGES: RIGHTS AND OBLIGATIONS APPLICABLE TO REGULAR FLIGHTS DEPARTING FROM BRAZIL When noticing that the flight will be delayed in respect to the time originally scheduled or the flight cancellation or interruption of service and the reason thereon, an airline must keep the passenger informed on the delay, the reason and the scheduled departure time, by whatever communication means available. When requested by the passenger, this information must be provided in writing. If any delay occurs in the airport of departure exceeding four hours, the carrier is obliged to offer the following alternatives to its passengers: rebooking in another company’s flight offering equivalent service to the same destination, as soon as possible; or rebooking in company’s flight on a date and time at the passenger’s convenience; or refund of the full amount paid by the not used ticket. If any delay occurs at the stopover or change of flights exceeding four hours, the airline must offer the passengers the following alternatives: rebooking in own company’s flights or in another company, offering equivalent service to the same destination, as soon as possible; or rebooking in company’s flight on a date and time at ...

Frequently Asked Questions about Remotely Piloted Aviation Systems (RPAS) What is a civil drone? The term drone is used to describe any type of aircraft that is automated and operates without a pilot on board. There are two types of drones. Remotely Piloted Aviation Systems (RPAS), in short a drone that is controlled by a human pilot from a distant location. This means that there is always a pilot in charge – even if remotely. These are the only types of drones that can be authorised currently, and under the new framework, for use in EU airspace. Unmanned drones. These are drones, which are automatically programmed – without being piloted, even remotely. These are not yet authorised for use, either by ICAO or under EU rules. The term "civil" drones is used to cover those RPAS that are used for civil purposes such as delivering mail or inspecting an oil platform out at sea. Over time, civil drones have a great potential to execute numerous tasks, including jobs, which are dirty, dull or dangerous for people. What are civil drones used for? Civil ...

Passengers Rights: Status Quaestionis Passengers indeed need rights, certainly to avoid situations that took place some 20 years ago. The question one can ask is whether the current rights as expressed in Regulation 261/2004 have achieved the intended balance between the rights and obligations of passengers and those of the airlines. The European Commission has also recognised that some things need to change in this regard. Someone flying with a super cheap ticket, who encounters a significant delay could indeed be entitled to more than what he or she paid. The fact a stranded passenger needs help is not being called into question, but the interpretation presently being given to the Regulation by judges in Luxembourg in fact is anti-airline, which in our opinion should also not be possible. More about this below, after a synopsis of the existing rights: What are the present rules? The European regulator has established a set of rules for passenger protection in case of cancellation, delay or denied boarding on flights. It also wished to grant protection to passengers with disabilities or reduced mobility. Regulation (EC) no. 261/2004 of the European Parliament and the Council of 11 February 2004 ...

Update on MH17 and Global Tracking ICAO Conference Considers Prevention of MH370 and MH17 Type Disasters The ICAO Second High Level Safety Conference (HLSC) which took place from February, 2 until February, 5 February 2015 revolved around three related themes: reviewing the current situation, future approach to manage aviation safety, and facilitating increased regional cooperation. Broadly, the subjects are linked to the major 2014 air disasters and the particular technical and regulatory challenges they reflect. The goal remains keeping aviation safe in future. A frank analysis is required of what has been done right, and what could have been done better with respect to incidents like MH370 which involve protracted search and recovery operations, and MH17, which involves complex geopolitical issues, to find a way forward for airliners which encounter enroute conflict zones. Concept of operations to enhance global flight tracking Since the MH370 disappearance on March 8, 2014, ICAO has worked with industry and technical aviation stakeholders to position itself to adopt at this conference a concept of operations to enhance global flight tracking. The establishment and consideration of issues such as how to monitor flights, which fail to respond to normal air traffic ...

Aviation Disputes Require Special Management Aviation is synonym to travel, business, aircraft and finance. In other words, the means after litigation which is often at the heart of aviation deals. It is in the industry’s nature for bad situations to crop up from time to time, so it is worth thinking of litigation not as something scary that should be avoided at all costs, but as a tool for doing business. It should be the last resort, but that doesn’t mean it should be the last thought. Because of the complexities of law, it’s impossible to offer generic legal advice. A deal usually implies the applicability of several legal systems. However, there are some practical issues that every company should be aware of. Pick your fights Disputes in the aviation sector often end up being handled separately from general transactions, and if formal proceedings are involved, they take place in a different environment, under rules that are completely different from the day-to-day standard. However, they do not exist in a vacuum; they have implications for the financial position, a company, ones broader relationship with the counterparty and sometimes (where precedents might be set) other ...